Privacy Policy

Study Right (“we”, “us”, or “our”) is a registered business based in the UK. We are committed to protecting your privacy and handling your personal information fairly and transparently. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, book sessions, or interact with us.

1. The information we collect

We may collect the following personal data:

  • Booking details (via Calendly): name, email address, phone number, child’s name, and appointment information.

  • Marketing details: email address if you sign up for newsletters or agree to receive marketing.

  • Analytics data: information about how you use our website, such as pages visited, device/browser type, and approximate location (via Google Analytics).

  • Essential cookies: required for the site to function (see our Cookie Policy).

  • Payment details: collected via paper form if you choose to pay by direct debit or bank transfer.

2. How we use your information

We use personal data for the following purposes:

  • To schedule and provide tutoring services.

  • To communicate with you about bookings and enquiries.

  • To process payments (where applicable).

  • To send newsletters and marketing (where you have given consent).

  • To improve our website and services through analytics.

  • To comply with our legal and tax obligations.

3. Lawful basis for processing

We rely on the following lawful bases under UK GDPR:

  • Contract: when you book a tutoring session or make a payment.

  • Consent: when you opt in to marketing emails or allow analytics cookies.

  • Legal obligation: for record-keeping, invoicing, and tax purposes.

4. Who we share your data with

We only share your data with trusted third-party service providers that support our business:

  • Calendly (scheduling and bookings)

  • Google Analytics (website analytics)

  • Mailchimp (email marketing and newsletters)

  • Google Drive (secure file storage)

  • Bottomline (payment processing, only if you provide details via paper form)

We do not sell or share your personal data with unrelated third parties.

5. Data retention

We keep your personal data only for as long as necessary:

  • Booking and contact details: kept for as long as legally required (e.g. for financial and tax purposes).

  • Payment records: retained as required by UK law (typically 6 years for tax purposes).

  • Marketing and newsletter data: kept until you unsubscribe or withdraw consent.

  • Analytics data: retained according to Google’s standard retention settings (usually up to 14 months).

6. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data where appropriate.

  • Withdraw consent (for analytics and marketing) at any time.

  • Object to or restrict certain types of processing.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.

7. How we protect your data

We take security seriously. Your personal data is stored securely using industry-standard measures including encryption, password protection, and limited access controls.

  • Our website is hosted by Squarespace, which provides secure hosting and encryption.

  • Calendly, Mailchimp, Google, and Bottomline each apply their own security protections as processors.

8. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:

Email: info@studyright.co.uk

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown at the top.