Privacy Policy

Last updated: December 2025

Study Right Limited (Company number 09213448) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

Study Right Limited is part of Edufy Limited (Company number 11924111). Our registered office is at 87-89 Wood Street, London, E17 3JX.

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1. INFORMATION WE COLLECT

When you use our website, we collect the following information:

BOOKING AND ENQUIRY INFORMATION
When you book an assessment or enquiry call through our website, we collect:
• Your name, email address, and phone number
• Your child's name, age, and year group
• Information about your tutoring needs
• Preferred appointment times

This information is collected through:
• Calendly (for booking assessment calls and consultations)
• Pebble (for enrichment club bookings and assessments)
• Contact forms on our website

WEBSITE USAGE INFORMATION
We use Google Analytics to understand how visitors use our website. This collects:
• Pages you visit and how long you spend on them
• How you found our website
• Your general location (city/region level only)
• Device and browser information
• Anonymous usage patterns

GOOGLE REVIEWS
We display Google Reviews on our website using Elfsight, which may use cookies to show reviews properly. No personal information is collected through this feature.

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2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
• Respond to your enquiries about our tutoring services
• Schedule and confirm assessment bookings and consultations
• Provide information about our programs and centres
• Improve our website and user experience
• Understand which pages and content are most helpful to parents

LEGAL BASIS FOR PROCESSING
We process your personal data on the basis of:
• Legitimate interests: To respond to enquiries and provide information about our services
• Consent: When you submit a booking or contact form, you consent to us using your information to respond
• Contract: To fulfill bookings you make through our website

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3. THIRD-PARTY SERVICES

Our website uses the following third-party services that may process your data:

CALENDLY
When you book an appointment through Calendly, your information is processed according to Calendly's privacy policy. We receive your name, email, phone number, and appointment details.

PEBBLE
When you book enrichment clubs or assessments through Pebble, your information is processed according to Pebble's privacy policy. We receive your booking details and contact information.

GOOGLE ANALYTICS
Google Analytics helps us understand how our website is used. Google processes this data according to their privacy policy. Analytics data is anonymized and we cannot identify individual visitors.

ELFSIGHT
Our Google Reviews widget is powered by Elfsight. This service may use cookies to display reviews properly but does not collect personal information about you.

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4. COOKIES

Our website uses cookies to:
• Remember your preferences during your visit
• Provide Google Analytics data (anonymous)
• Display our Google Reviews widget properly

You can control cookies through your browser settings. Blocking cookies may affect some website functionality.

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5. DATA RETENTION

ENQUIRY DATA
If you submit an enquiry but do not enroll in our services, we retain your information for up to 3 years, or until it is no longer needed for its original purpose.

ENROLLED STUDENTS
If you enroll your child in our tutoring services, different data retention periods apply. Please see our full Data Protection Policy for details about how we handle student data, which is retained for accounting purposes in compliance with HMRC requirements (6 years + 1).

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6. DATA SECURITY

We take data security seriously and protect your information by:
• Using secure web hosting servers
• Storing data on password-protected systems
• Using reputable third-party services (Calendly, Pebble) that comply with data protection regulations
• Limiting access to personal information to authorized personnel only

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7. YOUR RIGHTS

Under UK GDPR and the Data Protection Act 2018, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data (for enquiries only)
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

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8. CHILDREN'S DATA

We provide tutoring services to children aged 8-18. We collect personal information about children only with parental consent. Parents and guardians always make bookings and enquiries on behalf of their children.

For detailed information about how we handle children's data once enrolled in our services, please see our full Data Protection Policy.

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9. INTERNATIONAL DATA TRANSFERS

We do not transfer your data outside the United Kingdom. All data is stored and processed within the UK.

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10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this policy indicates when it was last revised.

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11. CONTACT US

If you have questions about this Privacy Policy or how we handle your data, please contact:

Data Protection Officer
Email: walthamstow@studyright.co.uk
Address: Study Right Limited, 87-89 Wood Street, London, E17 3JX

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12. COMPLAINTS

If you believe your data has been processed unlawfully or your privacy rights have been violated, you can lodge a complaint with:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113

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ADDITIONAL POLICIES

For comprehensive information about how we handle data for enrolled students, including:
• Full details of information we collect during enrollment
• How we store and use student assessment data
• Accounting and HMRC compliance
• Medical and special needs information
• Photography consent and marketing

Please see our full Data Protection Policy and other policies available on our website.